FAQ

All our products are expressly handcrafted following orders, which is why our delivery time normally varies from 5 to 10 working days. In exceptional cases, it may take us longer to complete your order and deliver you a perfect product that reflects our every quality standard. In this case we will of course inform you, while still remaining available to update you on the status of your order.

Borgo delle Tovaglie ships all of its products from Italy. Depending on where you are in the world, the cost of delivery varies according to three cost ranges. Delivery throughout Italy has a cost of € 9.90; delivery throughout the EEC has a cost of € 19.90; delivery outside the EEC has a cost of € 29.90.

Each product on the site, where applicable, includes indications of anti-stain treatment in the description. In most cases, anti-stain treatment is available for products in the Table and Kitchen category. Products with anti-stain treatment, however, can also be made from natural linen without any treatment.

Yes. Signing up is important for your shopping experience, to make billing and returns possible, and to avoid many of the most common problems. Also, this way you will always have an up-to-date history of any orders you have placed in the past. You can sign up for the site here. 

It is especially recommended that you carefully enter data and addresses within your profile. This way you will not have to specify this information again, and we will avoid misunderstandings and delays

First, reach the Login page of the site. Here, at the bottom left, you will find a link ("lost password") that will allow you to start the change procedure for username and password. If despite the procedure you encounter difficulties, contact us we will help you !

To change your information (change email, username, membership form) you must log in to your account. Depending on what you want to change, reach into the account menu, either the "Addresses" section or the "Account Information" section.

Before purchasing, read the terms and conditions of that site. Our site devotes an entire section to collecting all useful information for an easy, informed, and fulfilling shopping experience.

Our fabrics undergo a special resin treatment that gives them excellent resistance to stains from the substances most commonly used in the kitchen and so feared, as they are difficult to stain. Thus oil coffee and red wine for example will no longer be a real problem. They will be able to be cleaned simply by dabbing with a damp sponge. Quick action will be sufficient. In fact, we recommend that you do not leave the tablecloth soiled for hours, but rather clean it with a simple gesture as soon as possible. After all, you will find it quite natural to do this, because the stains will float on the surface. Likewise, we recommend that you carefully wipe the surface after every meal to keep your Borgo of Tablecloths beautiful and tidy. As one of our loyal customers said many years ago, a Borgo delle Tovaglie tablecloth,..." is a life-changing tablecloth.."

As mentioned above, our stain-resistant fabrics can be cleaned daily with a damp sponge and a little mild soap. If you wish, you can also wash them occasionally by hand or in the washing machine following the washing instructions for a delicate garment. Therefore, use 30° warm water and mild soap. Do not spin dry. Iron with a very hot iron on the reverse side only.

At this link you will find all the information you need to order your right size tablecloth.